Key Responsibilities

Guest Service Excellence: Greet guests, present menus, make recommendations, and handle special requests or complaints professionally.
Service Supervision: Supervise a designated station (roughly 15–25 guests) to ensure service teams adhere to standard operating procedures (SOPs).
Order Management: Take detailed food and beverage orders, relaying them accurately to the kitchen/bar, and ensure accurate billing.
Team Leadership: Train, mentor, and guide junior servers and bussers, fostering a collaborative team environment.
Operational Setup: Ensure the restaurant station is properly stocked, cleaned, and set up prior to service.
Sales Maximization: Actively use upselling techniques to increase revenue and enhance guest experience.

Required Skills and Qualifications

Experience: Previous experience as a waiter/waitress in a, high-end, or resort environment is typically required.
Knowledge: Extensive knowledge of menu items and non-alcoholic drinks.
Communication: Excellent verbal communication skills to interact with guests and staff.
Leadership: Ability to lead a team and handle high-pressure situations.
Physical Stamina: Ability to stand, walk, and carry items for long periods.

Republica Investment

Waitrer/Waitress